PRUDENTIAL PLUS REALTY Protecting Your Privacy

Prudential Plus Realty have always been and will continue to be, committed to maintaining the accuracy, confidentiality, and security of your personal information in regards to your Real Estate Transaction. As part of this commitment, we have established Ten Privacy Principles to govern our actions as they relate to the use of customer information. We invite you to review these principles, which have been built upon the values set by the Canadian Standards Association's Model Code for the Protection of Personal Information and Canada's Personal Information Protection and Electronic Documents Act.

Principle 1 - Accountability - Prudential Plus Realty is responsible for maintaining and protecting the customer information under its control. In fulfilling this mandate, we are required to designate an individual or individuals who is/are accountable for that Company's compliance with the Ten Privacy Principles.

Principle 2 - What is Personal Information - Personal information is any information about an identifiable individual. This does not include certain information that is publicly available such as a phone directory listing your name, address and telephone number.

Principle 3 - Identifying Purposes and Consent - The purposes for which customer information is collected shall be identified before or at the time the information is collected. Most information will be obtained directly from you, the client. Realtors may also collect information from other sources such as credit bureaus, banks, and government agencies, as needed. At the time information is collected you will be told what uses will be made of it, and your consent to that collection and use will be obtained.

Principle 4 - Limiting Collection, Use and Disclosure - The customer information collected must be limited to those details necessary for the purposes identified by Prudential. Information must be collected by fair and lawful means. Customer information may only be used or disclosed for the purpose for which it was collected unless the customer has otherwise consented, or when it is required or permitted by law. Customer information may only be retained for the period of time required to fulfill the purpose for which it was collected.

Principle 5 - Accuracy - Customer information must be maintained in as accurate, complete and up-to-date form as is necessary to fulfill the purposes for which it is to be used.

Principle 6 - Safeguarding Customer Information - Customer information must be protected by security safeguards that are appropriate to the sensitivity level of the information. . If a customer does not wish to be contacted by any employee of Prudential Plus Realty after their file or transaction is closed, then they should notify the Brokerage of same prior to said closing or termination of contract..

Principle 7 - Openness - Prudential is required to make information available to customers concerning the policies and practices that apply to the management of their information.

Principle 8 - Customer Access - Upon request, a customer shall be informed of the existence, use and disclosure of their information, and shall be given access to it. Customers may verify the accuracy and completeness of their information, and may request that it be amended, if appropriate.

Principle 9 - Use of Personal Information -Your information is used to facilitate the real estate transaction. Effectively marketing your house involves advertising the property in any medium, including electronic media, newspapers, real estate publications, etc. and disclosing property information to other salespersons and prospective buyers. If the listing is MLS, the property information will be given to the real estate board or boards operating the Multiple Listing Service. This information will be distributed through the MLS system to any persons authorized to use the service (which may include other Realtors, appraisers, government departments and others) and may be marketed by the board in various media, including the internet. Property information, including sales data, is kept in the MLS database following the completion of the transaction and is available to users of the system for comparative market analysis and valuation purposes. Both current and historical data is essential to the operation of the MLS system and by placing your listing on the MLS system, you are agreeing to allow Prudential this ongoing use of listing and sales information on your current and future files.

Principle 10 - Handling Customer Complaints and Suggestions - Customers may direct any questions or enquires with respect to the privacy principles outlined above or about our practices by contacting the Privacy Compliance Officer at 902-883-1244. If, after speaking with our Compliance Officer, you are still not satisfied with any aspect relating to the Privacy Act you may contact the Privacy Commissioner of Canada.